General Questions
Our telephone hours are from 10:30 AM to 5:00 PM Monday thru Friday. We are closed weekends.
What types of payment do you accept?
We accept cash, check, payments via PayPal and all major credit cards.
Email Questions
Yes, we provide POP and webmail access. You do not need a website to have email at a domain name. We can setup email using your domain name, or register a new name for you and start using email immediately.
What are your email server settings?
Our email settings are:
Incoming: mail.yourdomain.com Port 110
Outgoing: mail.yourdomain.com Port 587
Account Name (or Username) is your email address.
Password is whatever you (or I) setup previously.
Outgoing server requires authentication, use same as incoming.
Do not use SSL or SPA. SSL is available for extra fee.
For more info on email settings, visit www.mediajaw.com/email.htm
Do you provide webmail with your hosting?
Yes! Your webmail address will be http://mail.yourdomain.com.
Content Management System Questions
I cannot upload images. After a brief upload, I get an error message "NO FILE UPLOADED" or similar.
In most cases, this is because you are uploading a HUGE image (Over 2MB). Please resize your image to about 1000 pixels wide and try again (we recommend 800 x 600 for images). See our LINKS page and download the Image Resizer for an easy, right-click resize option.
