Use the settings for your account
For Mediajaw accounts on the hosted email platform using secure.emailsrvr.com, choose IMAP for synchronized mail. The incoming server is secure.emailsrvr.com on port 993 with SSL/TLS. The outgoing SMTP server is the same hostname on port 465 with SSL/TLS. Other platforms use different settings, so confirm which service your account uses.
The full address is the username
Use your complete email address as the username for both incoming and outgoing mail. Outgoing authentication is required. Enter the mailbox password through the mail app's account settings; do not email your password to anyone. On iPhone, outgoing username and password are needed even if the screen labels them optional.
If the setup fails
Check the hostname, username, password, ports, and encryption settings. Note the exact error, device, and mail app. Tell us whether webmail works and whether the problem affects sending, receiving, or both. A screenshot can help, provided it does not expose a password or private messages.
Secure email settings
| Setting | Value |
|---|---|
| Incoming IMAP | secure.emailsrvr.com / 993 / SSL/TLS |
| Outgoing SMTP | secure.emailsrvr.com / 465 / SSL/TLS |
| Username | Your complete email address |
| Authentication | Required for incoming and outgoing mail |
These settings apply to Mediajaw email using this service. Never email your password. On an iPhone, enter the outgoing username and password even if the app labels them optional.
Provider settings reference ↗QUESTIONS ABOUT THIS SERVICE
LET'S CLEAR IT UP.
Why should I use an email address with my business domain?
An address such as [email protected] connects your communication to your business name and gives customers a consistent way to recognize you. It can also support separate accounts for different employees or roles. Mediajaw can discuss branded email alongside your website or review your existing email arrangement.
How many email accounts come with the $99 website plan?
One professional email mailbox is included with the $99 monthly website plan. Additional accounts can be quoted based on your needs. Tell Mediajaw how many people need their own mailbox and whether you also need role addresses such as sales@ or info@, so the setup can be planned clearly.
What are the incoming email settings for Mediajaw email?
For the Mediajaw email service using secure.emailsrvr.com, configure incoming mail as IMAP with server secure.emailsrvr.com, port 993, and SSL/TLS enabled. Use your complete email address as the username. Your password is entered privately on your device; do not email it. These settings apply to that service, not every email provider.
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